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Config Tool doesn't find PTZ Controller?

shaunj187za

Active Member
Messages
28
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3
Good Day, Please see the attached image

The Dahua Config Tool doesn't find PTZ Controller?

If I unplug the LAN cable from the PTZ controller I get a request time out(exactly what I expect)
but I don't know why the config tool does not find the Keyboard?

Please see pic and advise
Screenshot 2024-08-04 133543.png
 
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