Hi,
My camera serial is : dh-ipc-hfw1200sp-0360b
I need to reset its password (I forget it) . I tried using config tool but It not worth and there is no reset button at the camera anywhere .
Is there any another way to reset its password .
We don't really work with Dahua products so our knowledge is limited, but we googled your camera model and found a user manual with hard reset instructions, see highlighted text below:
If your camera has these reset cables (marked with the number 3 above) you can simply touch the ends of these cables together to create a 'short circuit' and hold them together for more than 5 seconds that should factory reset the camera.
Your exact model doesn't give many results when searching for it online so trying to find specific reset instructions is not easy, maybe try the below method:
If the button is there it should be the same instructions as above, power on the camera and hold the reset button for more than 5 seconds, the camera should then reboot & hard reset.