DS-7204HUHI-K1 Not Booting? (Power and Storage light blinking)

[cotton]

I have a problem with my DS-7204HUHI-K1 which no longer boots. I powered it off to reshuffle the cables, and now it no longer boots.

The Power and Network lights just lightly flash together about once a second but I can't hear the hard-drive spinning up, nor does the corresponding light on my network switch come on so I can't see that it's even starting the boot process. I have connected to a display via HDMI and VGA and neither display anything.

For similar devices I've always connected a serial cable to it via Putty and watched it booting, but I can't see anywhere to connect it to unless I'm being stupid?? I get the feeling that a firmware reflash is the way to go, but I can't see how to do it without IP access for TFTP.

Any help would be greatly appreciated as I'm at a bit of a loss..........

Video here - Error

 

[RetiredDinosaur]

This is a common problem with these DVRs. I would do the following in order;

#1 Disconnect all BNC cameras and try powering on the recorder
#2 Disconnect the SATA & power cables from the motherboard. If the recorder boots, your HDD is fried and needs replacing
#2 Try another PSU. These older models had an unconventional 4/5 pin round plug so make sure you source the right one
#3 If steps 1-3 don't revive the unit, there is likely an issue with the motherboard. If its in warranty, return the unit or source a new replacement iDS-7204HUHI-M1/X

 

[JB1970]

I had similar a month or two ago on an older Hikvision DVR - power LED just flashing on the front of the unit and HDD not spinning up.

#2 Try another PSU. These older models had an unconventional 4/5 pin round plug so make sure you source the right one

It was the PSU in my case. The non /P models have that 4 pin mini DIN plug but it's just a small 12V DC power supply so if push came to shove you could cut the connector off the original PSU with enough lead to join onto the replacement.

 

[cotton]

Thanks very much for the reply, I've tried without the HDD connected and the problem remains therefore I'll Order a replacement power supply and give that a go

 

[Danwm]

Thanks very much for the reply, I've tried without the HDD connected and the problem remains therefore I'll Order a replacement power supply and give that a go

Hi, this sounds like the issue I have! Did a new power cable work?