Hello, new user here!
I've just replaced an old HUHI-K1 running the old GUI firmware with a DS-7208HTHI-K2 running the new HVR GUI, to allow 5mp recording with decent FPS.
On the old unit, my wired PIR event notifications were handled perfectly by Hik-connect, giving me live view and playback options.
On this new DVR, running HVR 4.0 V4.25.001 build 201107 (up to date as far as I can tell) the events for wired inputs just display a poor quality thumbnail with no option to playback! I have to note the time/date and go into the dvr playback section on hik-connect and view it that way which is far from ideal.
Is there something I need to change to enable this to work properly? I've been looking at this for a couple of weeks now on/off but nothing I've changed has had an effect.
Hik-connect is up to date too.
I've just replaced an old HUHI-K1 running the old GUI firmware with a DS-7208HTHI-K2 running the new HVR GUI, to allow 5mp recording with decent FPS.
On the old unit, my wired PIR event notifications were handled perfectly by Hik-connect, giving me live view and playback options.
On this new DVR, running HVR 4.0 V4.25.001 build 201107 (up to date as far as I can tell) the events for wired inputs just display a poor quality thumbnail with no option to playback! I have to note the time/date and go into the dvr playback section on hik-connect and view it that way which is far from ideal.
Is there something I need to change to enable this to work properly? I've been looking at this for a couple of weeks now on/off but nothing I've changed has had an effect.
Hik-connect is up to date too.