Hi
@MarkRennie &
@Kyle,
I was going to create a new topic as I have been facing the same issue, but then I came across this discussion, hence I decided to reply and describe my problem so maybe we can help each other...
I am a CCTV installer and we have installed recently DS-7216HUHI-K2 HVR, which currently works with around 10 analog and 5 IP cameras. The live view works pretty fine, regardless of the type of camera or video configuration(resolution, bitrate, fps, etc). The problem starts when we want to access the remote playback for the IP cameras. (Local playback works always very good, for all type of cameras). I have tried literally everything which could come to my mind, changing the resolution, frame rate, fps, toggling between VBS and CBS, switching between H264, H264+, H265 etc, but doesn't matter how I amend the video settings, the HIK-Connect will never let me to have a smooth playback on the IP cameras. The playback is very laggy, the time is not progressing, and it only affects the IP cameras, which is really weird.
I have done the speedtest, whilst connected to the same switch where the IP cameras are, and I am getting around 30 download and 20 upload, which maybe is not the best, but it should be still enough. The IP cameras which are used are(The firmware hase been updated on all of them recentlty) :
3x Hikvision-5MP-DS-2CD2752F-IS
2x H.VIEW HV-500E6
The only two things, which I am concerned are the stream encryption, which might be worth to disable, although if this was the problem I would be probably experiencing the same issues with the analogue cameras on the remote playback. I am also wondering if the type of hard drives which are currently used, could have the impact on the quality. These hard drives are not really a CCTV hard drives, just a normal PC HDDs, which ideally should have been replaced with more dedicated ones, such as WD Purple, etc, but again if the analogue cameras are not suffering from any issues it shouldn't be a problem.
I think I should mention something about the network topology of this system. The DVR connects directly to the BT router and there is a 16 Port Gigabit Netgear PoE swtich which also connects directly to the BT router, and all IP cameras connect to this switch.
The interesting fact is that a few days ago I installed another CCTV system which is using an NVR instead but also the same H.VIEW cameras and it works amazingly well, in fact I didn't really need to change any video settings to achieve a smooth remote playback...
Thank you for your help in advance and I am looking forward to answer any questions, should you have any.
Cheers,
Mike