Hi All,
First post here.
I have just upgraded my Hikvision NVR to a DS-7608NI-M2 and in the Smart Event Settings menu I have Facial Recognition and Vehicle Detection but the screen is blank, no settings or features to change or turn on. See attached picture. I understand the NVR doesn't have these features but my cameras do (DS-2CD2387G2-LSU/SL & DS-2CD2386G2-IU and I assumed these features would appear on the NVR to use, similar to acusense is on the camera and not the NVR.
Is there a setting or something else I need to do to get access to these features?
I have looked through this forum and some people advise to go to System Settings, VCA Resource and turn on F.R. However my menu system is different. I dont have this option.
I'm from Australia and have been told not to use other countries firmware, so I am worried of bricking my NVR. The firmware I use is V4.61.430
I do hope it is just a setting somewhere and not that I got the wrong NVR.
First post here.
I have just upgraded my Hikvision NVR to a DS-7608NI-M2 and in the Smart Event Settings menu I have Facial Recognition and Vehicle Detection but the screen is blank, no settings or features to change or turn on. See attached picture. I understand the NVR doesn't have these features but my cameras do (DS-2CD2387G2-LSU/SL & DS-2CD2386G2-IU and I assumed these features would appear on the NVR to use, similar to acusense is on the camera and not the NVR.
Is there a setting or something else I need to do to get access to these features?
I have looked through this forum and some people advise to go to System Settings, VCA Resource and turn on F.R. However my menu system is different. I dont have this option.
I'm from Australia and have been told not to use other countries firmware, so I am worried of bricking my NVR. The firmware I use is V4.61.430
I do hope it is just a setting somewhere and not that I got the wrong NVR.