Hi all,
I had recently bought the fingerprint door access unit DS-K1T501SF with the indoor screen DS-KH6320-WTE1. I managed to connect both of them via wifi but I seem to have issues with the settings and some of the functions.
I am able to :-
1) View the LIVE VIEW from the door access unit at the indoor screen.
2) Unlock the door from the indoor screen.
However, I am NOT able to :-
1) Receive the alarm at the indoor screen when i press the "bell" at the door unit.
2) Not able to call the door unit from my indoor screen.
Other issues
3) Also, sometimes the LIVE VIEW at the indoor screen will take about 10 seconds before appearing.
4) And sometimes, there is an Error Message "Decoding Exception. Error 30600".
Both the firmwares of my devices are updated.
Appreciate any advices. Thanks~
I had recently bought the fingerprint door access unit DS-K1T501SF with the indoor screen DS-KH6320-WTE1. I managed to connect both of them via wifi but I seem to have issues with the settings and some of the functions.
I am able to :-
1) View the LIVE VIEW from the door access unit at the indoor screen.
2) Unlock the door from the indoor screen.
However, I am NOT able to :-
1) Receive the alarm at the indoor screen when i press the "bell" at the door unit.
2) Not able to call the door unit from my indoor screen.
Other issues
3) Also, sometimes the LIVE VIEW at the indoor screen will take about 10 seconds before appearing.
4) And sometimes, there is an Error Message "Decoding Exception. Error 30600".
Both the firmwares of my devices are updated.
Appreciate any advices. Thanks~