DonZalmrol
New Member
- Messages
- 4
- Points
- 3
Hi all,
First time posting here, trying to get my issue resolved as I'm out of ideas.
I've installed and configured 2x DS-KB8112-IM and 1x DS-KH8301-WT.
The first DS-KB8112-IM is working without any issues with the indoor station. But the second one will not work properly.
To describe the issues in a bit more detail:
I'm going to recheck my cabling to rule out a bad connector or patch in my patch panel.
Firmware is the latest one V1.4.6 build 190808 for both the DS-KB8112-IM, and V1.5.1 build 191024 for the DS-KH8301-WT indoor station
Any tips, ideas (or known issues) are greatly appreciated!
First time posting here, trying to get my issue resolved as I'm out of ideas.
I've installed and configured 2x DS-KB8112-IM and 1x DS-KH8301-WT.
The first DS-KB8112-IM is working without any issues with the indoor station. But the second one will not work properly.
To describe the issues in a bit more detail:
- When you press the button you do not hear the ring/dial tone (its silent)
- You can hear the person talking into the doorbell
- The person at the doorbell does not hear you
- When you click on the unlock door button from the indoor station or the Hik-Connect app you hear through the doorbell speaker the message "door unlocked"
- The video stream is sometimes interrupted (you get the message video interrupted on the Hik-Connect app)
I'm going to recheck my cabling to rule out a bad connector or patch in my patch panel.
Firmware is the latest one V1.4.6 build 190808 for both the DS-KB8112-IM, and V1.5.1 build 191024 for the DS-KH8301-WT indoor station
Any tips, ideas (or known issues) are greatly appreciated!