Hi
I hope someone come help. I have a brand new NVR iDS-7700. I have tried with an AcuSense DS-2CD2386G2-IU with both a 4mm and 2.8mm lense.
I am finding the facial recognition smart event is only firing when someone stands within 2 metres of the camera. You have to get up really close. Am I using the wrong type of camera, or is this likely just a settings issue?
I hope someone come help. I have a brand new NVR iDS-7700. I have tried with an AcuSense DS-2CD2386G2-IU with both a 4mm and 2.8mm lense.
I am finding the facial recognition smart event is only firing when someone stands within 2 metres of the camera. You have to get up really close. Am I using the wrong type of camera, or is this likely just a settings issue?