hi I have a customer who has a ds-7604NI-se / p nvr with 2 hardisks installed. these days one of the 2 hardisks had problems and the nvr kept playing so my client disabled some settings I don't know which one. I replaced the hardisk by putting the new one, as soon as I turned on the nvr it asked me if I wanted to initialize it and I confirmed. the problem is that even after formatting it, in the HD section of the NVR the status of the new hardisk says not active. what should I do in your opinion?
the nvr has firmware version 3.0.23, build 170731 is also to be updated? I can't find the model on the site.
the nvr has firmware version 3.0.23, build 170731 is also to be updated? I can't find the model on the site.