Hi
A couple months ago I had the intercom fitted at my warehouse, unfortunately the engineer who fitted for me has moved out of country and I am unable to get in contact with him
Every time someone rings the doorbell, it rings my phone as well as the two monitors (in office and on warehouse floor). Even after the warehouse has allowed the person to enter the premises my phone still rings. I really want this to stop ringing my phone as its getting in the way of my work as we have visitors/staff come every 5-10 minutes. I have tried to contact HikVision but they said they don't deal with end users.
I have tried blocking the number to no avail and also stopped notifications but again this doesn't help.
When I log on to the web client I can see my phone number is the default number but i cant change this
please someone help, i'm losing my mind!
A couple months ago I had the intercom fitted at my warehouse, unfortunately the engineer who fitted for me has moved out of country and I am unable to get in contact with him
Every time someone rings the doorbell, it rings my phone as well as the two monitors (in office and on warehouse floor). Even after the warehouse has allowed the person to enter the premises my phone still rings. I really want this to stop ringing my phone as its getting in the way of my work as we have visitors/staff come every 5-10 minutes. I have tried to contact HikVision but they said they don't deal with end users.
I have tried blocking the number to no avail and also stopped notifications but again this doesn't help.
When I log on to the web client I can see my phone number is the default number but i cant change this
please someone help, i'm losing my mind!