Help to reset my Hikvision DS-7616NI-E2-16P NVR password?

[dudol]

Hi,

Is there someone who can guide me to reset the IP/web access account only because when i'm trying to go through with forgot password it's only showing GUID option which is not applicable to my case also the secret question was not set.

I can access the NVR and hik-connect but why i cannot able to connect from IP web browser? is there any solution from this.

Model: DS-7616NI-E2-16P

Thank you.

 

[Phil]

How-to: - How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool

(IMPORTANT - We will only perform password resets for customers who bought the device they are resetting from us - use-IP Ltd - If you didn't buy from us you will have to send your reset file to the company you did buy from) Cybersecurity is a big issue for IP manufacturers at the moment and a...

www.use-ip.co.uk

 

[dudol]

How-to: - How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool

(IMPORTANT - We will only perform password resets for customers who bought the device they are resetting from us - use-IP Ltd - If you didn't buy from us you will have to send your reset file to the company you did buy from) Cybersecurity is a big issue for IP manufacturers at the moment and a...

www.use-ip.co.uk

Since i can access the NVR i just reset it to factory default and fixed the issue. No software required. Thanks