Help with hik connect please

[Ontario213]

Hello i recently have updated the hik connect app on ios device about three times now in the last few weeks and have the same problem after updating from a few weeks ago. I see my numbered notifications on hik connect ut after i view the videos and delete them the number coubt does not reset and still shows a number for the notifications even though they are not present anymore.. the only time it will reset is if i log out and log back in to him connect. Im using version v4.83.007 thank you for any help i appreciate this

 

[johnfitzy]

Hi @Ontario213 ...

I think @cymruchris is seeing the same issue... It's mentioned in this thread:

Hik-Connect - PTZ presets gone? - hik connect update 6.7.1

Minor gripe - when you enter the app - the notification badge on the homescreen doesn't reset to zero. You have to force quit the app and restart it for the little red box with the number in it to disappear.

 

[Ontario213]

is there a fux for this or wait for yet another update on the app from hik connect again?
Thank you so much for any help i appreciate it

 

[johnfitzy]

I think we'll just have to wait and see if it's fixed in a future release... or maybe is something Hikvision changed intentionally?

 

[cymruchris]

I think we'll just have to wait and see if it's fixed in a future release... or maybe is something Hikvision changed intentionally?

If it has been changed intentionally I'll be very upset.