Hik-connect offline(0xe0000105) DVR 7200

[MrWolfy]

I can’t connect online even though i did every possible way to make my Hik-connect DVR 7200 go online but it’s just not working i watched so many tutorials and none of them worked i feel sad purchasing a product i got so hyped about so much from my friends and end up not working.


Here are the current settings of everything of my DVR 7200 series

Ethernet cable is connected and no issue checked the router says it’s connected and every possible issue on my side i tried to find there was none here are few pictures i took and i hope everyone could help me fix my can’t go online problem and thank you so much.

 

[David]

@MrWolfy,
I don’t use hik connect anymore. I think your DVR needs to be bound to your hik-connect account.

David

 

[David]

Lost platform access/hik-connect after upgrade

Over the weekend I updated my NVR and Camera firmware to the latest (recent) releases. DS-7608NI-M2/8P V5.03.010 build 240606 DS-2CD2387G2H-LIU V5.7.17 build 240606 x 2 DS-2CD2347G2H-LISU/SL V5.7.17 build 240606 x 2 Ever since my hik-connect is not working. Logging into the NVR (via web) and...

www.use-ip.co.uk

May help.

David

 

[JB1970]

As @David says you need to add the DVR to your account using the QR code or manually with the serial number and verification code.

I’m wondering why you’ve set the DVR network interface to 10Mbps Half Duplex….

 

[MrWolfy]

As @David says you need to add the DVR to your account using the QR code or manually with the serial number and verification code.

I’m wondering why you’ve set the DVR network interface to 10Mbps Half Duplex….

Was trying so many tutorials about how to fix the offline not connected to service issue and it still not work and thank you for replying but i still cant connect my DVR to the app cuz the DVR is offline and not able to connect to the hik-connect servers I would love your recommendations to fix this problem.

Wolf