Hik-Connect red and blue box with arrow icons?

[Steevo]

Can anyone tell me what the red and blue box with arrow icons in the attached Hik-Connect screenshot mean please?

 

[Dan]

Hi @Steevo

We've never really paid attention to this icon before but from having a look at some of the Hikvision Support documents for Hik-Connect it looks like this is a storage indicator.

If you have just an IP camera with a MicroSD card fitted you would see a little blue MicroSD card and when you have an NVR connected you see this little storage /HDD symbol, I would also assume that blue means the HDD is formatted/enabled and red probably means the HDD is either unformatted, disabled, or faulty.

 

[Steevo]

Hi Dan, thank you.

Each of those icons in my Hik-Connect is a separate NVR running several cameras.

I am confused as to why they would show differently.

Are you able to point me to the support documents you mention please?

 

[Dan]

Hi @Steevo

There is some information in the Help section in the Hik-Connect app but it doesn't specifically state what these icons mean, my above explanation was just a logical guess based on the vague information Hikvision provided.

Are both NVRs configured to record? If so, have you checked playback in the app for both NVRs to make sure there is no recording/playback issue with the NVR displaying the red icon?

 

[Steevo]

Thanks. Yes, I’ve checked both and they seem to be performing as they should.

 

[Dan]

Thanks @Steevo

Below is a screenshot of some information about these icons from the Hik-Connect release notes:

It mentions the icons relating to "frequent operations and status information" so it could be that they just signify that you have recently viewed continuous footage on one NVR (Blue) and smart event footage on the other NVR (Red).

 

[RobD]