Afternoon,
I wanted to ask this because I've noticed my HikConnect app is being quite laggy in terms of being able to access it from my mobile phone.
The set up has Cat6A wiring throughout, and I have 150Mb/150Mb Internet from HyperOptic. It is 4 cameras running 4k accusense. I just notice that it keeps doing the % on each time I am loading. If I am out of the house on another persons wifi who has gigabit ethernet (phone pulling 300Mb download speed) it still does the same thing. I made sure Cat6a was ran and I believe 150Mb/150Mb hyperoptic internet is sufficient speed?
Is there a bottleneck in the HikConnect service at all? I assume it goes House > HikConnect > My Phone. Are there any settings I can tweak? This also occurs if I switch all four cameras to 'Basic' in the app.... it takes 5-10 seconds to load the camera... which is a bit long when I get a notification of movement?
I also get the message ''connection unstable, trying again''.
Just wondering if its a generic slowdown for everyone or if there is something I can tweak.
I was aware of potential bottlenecks with the cameras, so as a result I got the 8 channel NVR (DS-7608NI-I2/8P). Basically as far as I am aware I've done my best to make sure there are no bottlenecks.
Do I need to upgrade to the 16 channel NVR with only 4 cameras? Bit of a pain if so but am willing to. Is there anyway I can check the bandwidth consumption and see if it its maxing out?
Cameras are running H265 (not plus) and bitrate set to 4000. I use line crossing and intrusion zones on the cameras.
Thank you all.
I wanted to ask this because I've noticed my HikConnect app is being quite laggy in terms of being able to access it from my mobile phone.
- nvr is (DS-7608NI-I2/8P)
- cameras are 8mp ds-2cd2387g2-lu (4k color vu accusense) x4
The set up has Cat6A wiring throughout, and I have 150Mb/150Mb Internet from HyperOptic. It is 4 cameras running 4k accusense. I just notice that it keeps doing the % on each time I am loading. If I am out of the house on another persons wifi who has gigabit ethernet (phone pulling 300Mb download speed) it still does the same thing. I made sure Cat6a was ran and I believe 150Mb/150Mb hyperoptic internet is sufficient speed?
Is there a bottleneck in the HikConnect service at all? I assume it goes House > HikConnect > My Phone. Are there any settings I can tweak? This also occurs if I switch all four cameras to 'Basic' in the app.... it takes 5-10 seconds to load the camera... which is a bit long when I get a notification of movement?
I also get the message ''connection unstable, trying again''.
Just wondering if its a generic slowdown for everyone or if there is something I can tweak.
I was aware of potential bottlenecks with the cameras, so as a result I got the 8 channel NVR (DS-7608NI-I2/8P). Basically as far as I am aware I've done my best to make sure there are no bottlenecks.
Do I need to upgrade to the 16 channel NVR with only 4 cameras? Bit of a pain if so but am willing to. Is there anyway I can check the bandwidth consumption and see if it its maxing out?
Cameras are running H265 (not plus) and bitrate set to 4000. I use line crossing and intrusion zones on the cameras.
Thank you all.