Hi, I'm new to the CCTV arena. I've installed and configured systems for customers who have owned systems and wanted them relocating to new premises.
I have an issue at the moment though, recently i installed 2 8 port NVRs (both Hik), one looked a little older than the other). The first, I was able to set up Hik Connect for the customer and it works perfectly. The second though only has an option for Hik Cloud P2P in Platform Access/Access type.
Whatever I do, I can not make this work. HikConnect alIows me to add the second NVR but I get either nothing or a Network Is Unstable message. I don't understand as the network connectivity is shared by both devices.
Why can't I select HikConnect as the access type on the second NVR?
What is the Network unstable message all about and does anyone have any pearls of wisdom to resolve the issue?
Many thanks in advance.
I have an issue at the moment though, recently i installed 2 8 port NVRs (both Hik), one looked a little older than the other). The first, I was able to set up Hik Connect for the customer and it works perfectly. The second though only has an option for Hik Cloud P2P in Platform Access/Access type.
Whatever I do, I can not make this work. HikConnect alIows me to add the second NVR but I get either nothing or a Network Is Unstable message. I don't understand as the network connectivity is shared by both devices.
Why can't I select HikConnect as the access type on the second NVR?
What is the Network unstable message all about and does anyone have any pearls of wisdom to resolve the issue?
Many thanks in advance.