stripfiguur
Member
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- 13
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Hello,
I have a Hikvision DS-2CD2387G2-LSU/SL camera with stroboscope and audio alarm.
Before i could activate the stroboscope light with the HIK-Connect app when i was live viewing.
I think, after upgrade to firmware version V5.7.10 build 220830, the stroboscope is not working anymore.
When i push the stroboscope button, the light is buring for 3 seconds and then it stops. It is not flashing anymore.
(i'm not for sure it is after the firmware upgrade, but i think so)
The Hikvision helpdesk is not answering the mail, so i hope someone on this forum can help me to solve my problem.
Does someone recognize this problem and can tell me the solution?
Many thanks,
Melvin
I have a Hikvision DS-2CD2387G2-LSU/SL camera with stroboscope and audio alarm.
Before i could activate the stroboscope light with the HIK-Connect app when i was live viewing.
I think, after upgrade to firmware version V5.7.10 build 220830, the stroboscope is not working anymore.
When i push the stroboscope button, the light is buring for 3 seconds and then it stops. It is not flashing anymore.
(i'm not for sure it is after the firmware upgrade, but i think so)
The Hikvision helpdesk is not answering the mail, so i hope someone on this forum can help me to solve my problem.
Does someone recognize this problem and can tell me the solution?
Many thanks,
Melvin