I have a Hikvision DS-7604NI-E1/4P/A NVR with a single camera which has been working fine (after help with setup on here). I have just picked up a Hikvision DS-2CD2742FWD-I camera to add to the system. I bought this because I wanted to be able to change the focal length. I now notice that according to the specs it has a motorised zoom. On checking YouTube it looks like to change the zoom I need to go into the PTZ settings to do this. However, when I go to the PTZ settings when accessing the camera via IE it says "This camera does not support this function" and on the NVR it says there are no PTZ cameras.
I know I am a newbie at these things so I was hoping someone would be able to send me in the right direction for sorting this. The picture on the NVR is fine - it's just I can't zoom in or out. I've even looked at the camera itself and can't seem to change it manually either. Sorry if this is too basic for the pros on here!
Thanks in advance.
I know I am a newbie at these things so I was hoping someone would be able to send me in the right direction for sorting this. The picture on the NVR is fine - it's just I can't zoom in or out. I've even looked at the camera itself and can't seem to change it manually either. Sorry if this is too basic for the pros on here!
Thanks in advance.