Hikvision DS-7616NI-I2-16P Hik-Connect offline. No settings were changed. What is causing this?

[Hackintoshihope]

Just a few weeks ago my Hik-Connect app stopped picking up my device and ever since then I cannot seem to get it back online. I’ve attached several screen shots to attempt to help with troubleshooting. Not sure what the issue is. Could any please help? Thanks.

 

[KamirZG]

Put DNS to google's 8.8.8.8. That's first step, second ( just for test) enable DHCP and see do your status change.

 

[lau110]

Exact same issue here, started after a firmware update yet despite reverting and resetting the entire NVR Hik-Connect remains offline.