Door Entry Hikvision (DS-KH6320-WTPE2 + DS-KV8103-IMPE2) Problem during Call

[DonSk]

Hello everyone!

I installed my first Intercom 2 days ago. It's a 2-wire installation, DS-KH6320-WTPE2 + DS-KV8103-IMPE2, so it should be very simple.

At first I didn't have any problems, but soon after making the first settings they appeared. Now my problem is exactly the same as the video below with no video image in the call but 100% fine on Live View.

I already added the Indoor Station to the software (the only device online).

And the IP adress of Main Door Station. I have no idea what to do more.

Can anyone help with this please? Thank you in advance.

 

[antonisAEZ]

Hello my friend i have the same kit DS-KIS703-P.

Τry to change main door station to V series.
Υour model is KV8103 not KD! is a V series.

Main station IP Address 192.0.0.64 (screen)
(Main) Door station IP Address 192.0.065 (not 64)

 

[filipe amado]

Did you made it work? i am having the same issue its driving me nuts.

 

[Streetgainer]

Hello everyone!

I installed my first Intercom 2 days ago. It's a 2-wire installation, DS-KH6320-WTPE2 + DS-KV8103-IMPE2, so it should be very simple.

At first I didn't have any problems, but soon after making the first settings they appeared. Now my problem is exactly the same as the video below with no video image in the call but 100% fine on Live View.

I already added the Indoor Station to the software (the only device online).

View attachment 7743

And the IP adress of Main Door Station. I have no idea what to do more.

View attachment 7745

Can anyone help with this please? Thank you in advance.

Hi my friend, unfortunately I’m unable to help you but I was wondering whether you’re able to help me massively. I have bought this exact model online and completely lost as to have install it. If you can help me I would be so appreciative.

Thanks in advance