Hi Guys,
Have recently bought a DS-7616ni-i2/16p NVR and installed my first Hikvision camera DS-2CD2385G1.
All was working ok but I seem to intermittently lose connection to the camera. In the iOS Hik-Connect App the feed is there but then will disappear and say "Network is unstable, connecting again" and then will return "Failed to play video". Other times I will go in and the feed is there.
I log in to NVR IP and the camera is listed but just greyed out with no feed but again will sometimes appear.
I have looked at various posts and can confirm my Default gateway IP is my router IP.
IPv6 mode is "route advertisement"
DNS server preferred = same as my deafult gateway
Alternate DNS = 8.8.8.8
I have also gone into Platform access and have HIK-Connect enabled with litedev.eu.hik-connect.com as the server address.
What am I doing wrong?
Have recently bought a DS-7616ni-i2/16p NVR and installed my first Hikvision camera DS-2CD2385G1.
All was working ok but I seem to intermittently lose connection to the camera. In the iOS Hik-Connect App the feed is there but then will disappear and say "Network is unstable, connecting again" and then will return "Failed to play video". Other times I will go in and the feed is there.
I log in to NVR IP and the camera is listed but just greyed out with no feed but again will sometimes appear.
I have looked at various posts and can confirm my Default gateway IP is my router IP.
IPv6 mode is "route advertisement"
DNS server preferred = same as my deafult gateway
Alternate DNS = 8.8.8.8
I have also gone into Platform access and have HIK-Connect enabled with litedev.eu.hik-connect.com as the server address.
What am I doing wrong?