Hi All,
I have been working for six hours or so on getting a camera linked up to Hik-Connect and shared as I need it.
Having terrible issues with:
a) The device is offline. No search result is found (It isn't, I can see it any which way but Hik Connect cannot)
b) Update firmware file, I have followed the guide here: http://www.hikvisioneurope.com/uk/p...ility List of HIKVISION Products_20181010.pdf and it seems that what I need is 5.5.3 but cannot, despite sifting through the european portal find one that will work with the camera.
Thinking that B might solve A, can anyone give me a proper definitive link to the firmware that I can use for a DS-2DE4220IW-D that may allow me to select Hik Connect in 'Platform' and maybe put me out of my misery?
Thanks all,
BarneyS
I have been working for six hours or so on getting a camera linked up to Hik-Connect and shared as I need it.
Having terrible issues with:
a) The device is offline. No search result is found (It isn't, I can see it any which way but Hik Connect cannot)
b) Update firmware file, I have followed the guide here: http://www.hikvisioneurope.com/uk/p...ility List of HIKVISION Products_20181010.pdf and it seems that what I need is 5.5.3 but cannot, despite sifting through the european portal find one that will work with the camera.
Thinking that B might solve A, can anyone give me a proper definitive link to the firmware that I can use for a DS-2DE4220IW-D that may allow me to select Hik Connect in 'Platform' and maybe put me out of my misery?
Thanks all,
BarneyS