HIKVISION - Notification when it has the event motion

[stefgrifon]

Hello,

I have this model HIK DS-7104HGHI-SH

i have done the settings for the email notification

I have activated motion in every camera but unfortunately i have not received any email at all.
What am i doing wrong? Can somebody help me?

Thank you in advance
Stefanos

 

[fullboogie]

Is it going to a gmail account? If so you have to enable less secure apps in gmail in order for it to work. There's a thread on here about it.

 

[stefgrifon]

Is it going to a gmail account? If so you have to enable less secure apps in gmail in order for it to work. There's a thread on here about it.

No, this hosting is from luckyhost.gr

 

[David]

@stefgrifon not sure if this applies to you but did you setup send email under smart event> linkage method> normal linkage?

 

[stefgrifon]

Hello,

Thank you for your reply

i have adjusted it for all the cameras in that way. For example in camera 1 i have put tiger alarm and tiger channel A1.

 

[KamirZG]

Do your test mail goes trought?

 

[stefgrifon]

Can i do the test through from this HIK?
I have tested only through outlook with imap, ssl and work fine.
I have two HIK (DS-7108HQHI-K1) with the same settings and same problem.

 

[David]

Hello,

Thank you for your reply

i have adjusted it for all the cameras in that way. For example in camera 1 i have put tiger alarm and tiger channel A1.

View attachment 5907

Contact your email provider and ask them what their policy is on sending email from cameras. On my email account I had to authorise cameras to send emails.
Have you checked the camera system logs for smtp errors?

 

[stefgrifon]

Hi,
I have talked with my provider and i have solved the problem only in one of the 2 dvr By placing the ip and a different port.

Unfortunately the same settings in this dvr DS-7104HGHI-SH dont function. Also in this dvr i can not use the playback. Do you think that there is a general problem with the dvr?

Thanks a lot
Stefanos