Hi.
I recently updated my firmware for my NVR 7DS-7608NI-E2 / 8P/A to firmware V3.4.98 build 171121 with cameras DS-2CD2142FW-IS and DS-2CD2542FWD-IS firmware V5.5.53 build 180730. I also have 2DE4220IW-D and 2CD6362F-IVS (which are un-affected).
Since the updates I have noticed when watching live view in 'MULTI SCREEN' the image quality is poor and pixelated. The same goes if I use my NVR, iPhone, IPAD or via my PC iVMS. If I choose single screen on the NVR the picture is perfect, also, if I review my recordings its perfect, When I use my iPhone, iPad the image is poor in both multi and single screen in live view but fine in single screen review. I have tried to revert back to older firmware on both the NVR and Cameras but this does not fix the problem. As I updated the NVR and cameras over the same period I can tell if it’s the NVR or camera updates that have caused this to happen. Prior tot he firmware updates the image quality was fine. I though I read in one update that they were changing the FOV for some reason. Any suggestions will be appreciated.
I recently updated my firmware for my NVR 7DS-7608NI-E2 / 8P/A to firmware V3.4.98 build 171121 with cameras DS-2CD2142FW-IS and DS-2CD2542FWD-IS firmware V5.5.53 build 180730. I also have 2DE4220IW-D and 2CD6362F-IVS (which are un-affected).
Since the updates I have noticed when watching live view in 'MULTI SCREEN' the image quality is poor and pixelated. The same goes if I use my NVR, iPhone, IPAD or via my PC iVMS. If I choose single screen on the NVR the picture is perfect, also, if I review my recordings its perfect, When I use my iPhone, iPad the image is poor in both multi and single screen in live view but fine in single screen review. I have tried to revert back to older firmware on both the NVR and Cameras but this does not fix the problem. As I updated the NVR and cameras over the same period I can tell if it’s the NVR or camera updates that have caused this to happen. Prior tot he firmware updates the image quality was fine. I though I read in one update that they were changing the FOV for some reason. Any suggestions will be appreciated.