Can anyone help me. My father has a bought an off the shelf Hilook cctv plug and play kit. Didn’t have any issues at all setting it up although he’s just realised he can only view it at home when he’s connected to the WiFi that the nvr is hard wired into. I’m assuming this is some sort of security/setting on either the router or the nvr itself but I have no idea if I’m honest and need pointing in the right direction. Cheers guys
Hilook cameras not working without WiFi?
- Thread starter WHU2309
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Hi,
You can view your Hilook devices when not on the same WIFI by using an app called, HiLookVision. You can download it from the HikVision app store that I have linked below or directly from Apple's App Store.
Create an account and follow the setup, after which you should then be able to add your system to your account, allowing you to view it from anywhere you have an internet connection.
Although the forum post below is to aid in setting up the Hik-Connect app, it should still be able to help you if you are struggling to get HiLookVision up and working.
www.use-ip.co.uk
You can view your Hilook devices when not on the same WIFI by using an app called, HiLookVision. You can download it from the HikVision app store that I have linked below or directly from Apple's App Store.
Create an account and follow the setup, after which you should then be able to add your system to your account, allowing you to view it from anywhere you have an internet connection.
Although the forum post below is to aid in setting up the Hik-Connect app, it should still be able to help you if you are struggling to get HiLookVision up and working.
How-to: - How do I view my Hikvision IP camera on a mobile device or tablet using the Hik-Connect app?
One of the biggest draws to Hikvision is the convenience of the free Hik-Connect app, which will allow you to view your devices remotely on a mobile phone or tablet wherever you are, without the complicated setups needed for a static IP, DDNS, or port forwarding. Hik-Connect is designed with...
www.use-ip.co.uk
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Can I get you to try unbinding your system using the steps in the Forum below, please;
www.use-ip.co.uk
Then can I get you to attempt to do the first step of the how-to forum post, I'll link that below again for you;
www.use-ip.co.uk
After all this, then go to the HiLookVision app and re-connect your cameras, preferably using the IP-Address if this is an option (if it is not, can you let me know what options you do have, please) and hopefully by doing all this it should then allow you to access the cameras from outside of your WIFI network.
How-to: - How to Unbind a Hikvision Device using SADP on a PC
Unbinding a Hikvision device is not something that is required all that often, in most cases you can do the unbind from within the app. There are though some rare cases when the user does not have access to the Hik-connect account that the device is bound to, for example, if you have purchased a...
www.use-ip.co.uk
Then can I get you to attempt to do the first step of the how-to forum post, I'll link that below again for you;
How-to: - How do I view my Hikvision IP camera on a mobile device or tablet using the Hik-Connect app?
One of the biggest draws to Hikvision is the convenience of the free Hik-Connect app, which will allow you to view your devices remotely on a mobile phone or tablet wherever you are, without the complicated setups needed for a static IP, DDNS, or port forwarding. Hik-Connect is designed with...
www.use-ip.co.uk
After all this, then go to the HiLookVision app and re-connect your cameras, preferably using the IP-Address if this is an option (if it is not, can you let me know what options you do have, please) and hopefully by doing all this it should then allow you to access the cameras from outside of your WIFI network.
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