Hik-Connect How can I view the live stream from a Hikvision camera connected to an NVR in my application using RTSP?

[IA Sudip]

Hello Support Team,

Our company is developing a feature that will allow users to view live video feeds remotely. We’re attempting to implement this using the RTSP protocol but are encountering some issues.
Here’s a summary of our progress:

• We can access the camera directly via its RTSP URL, but using the NVR's IP does not work, which limits our ability to achieve the desired functionality.

The RTSP URLs we have tested are as follows:

• For NVR: rtsp://admin:<password>@192.168.xx.x:xxx/Streaming/Channels/101 (doesn’t work)
• For Camera: rtsp://admin:<password>@192.168.xx.x:xxx/Streaming/Channels/101 (works)

Are there specific settings in the client software or NVR configuration that need adjustment to enable live streaming through the NVR? Any guidance would be appreciated.

Thank you.