Follow along with the video below to see how to install our site as a web app on your home screen.
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You can extend the duration of these packages, but I don't think you'll be able to extend it long enough that you'll get the whole 7hrs in one file.
Hi @JohnD
Which NVR model do you have?
What firmware version is it currently using?
Are you accessing with a direct monitor or a browser?
We need this info because the menu location can be slightly different depending on the NVR model, firmware, and access method.
Thanks @JohnD
Can you please confirm that you have the record schedule for your cameras set to continuous recording?
Thanks @JohnD
So looking at that screenshot you actually have the camera set to Event recording (Purple), to set it to continuous recording you need to select the "Continuous" button (highlighted in red in your screenshot) and then drag & drop across the schedule to colour it in completely Blue for 24/7 continuous recording.
Once you've done this, you'll then need to leave it for a couple of hours to see if it is now successfully continuously recording and creating 300-minute packets.