Hi Dan thankyou for helping, I done all this the problen is .I can play back my recordings on the hik conect app on phone OK,i have line crossing set up on my 8mp accsence camera Ds-2cd2386g2-iu one way and entry ,,box as well but no alerts geting back to my phone .
question has this camera two way audio speaker builted in i can only hear incomeing sounds thanks