Hello,
I activated the doorbell switch alarm on the KH8350 door station and the chime works when i press the doorbell switch on the entry door. However, the alarm is not passed on to the hik-connect app, which is quite annoying. I tested all other alarms on the indoor station and none of them are passed on to the app. Is there some special setting i need ro do in the app? Do I need to delete and add the door station into the app so that it realizes the alarm settings of the station? I hope that you can help me. Thanks!
I activated the doorbell switch alarm on the KH8350 door station and the chime works when i press the doorbell switch on the entry door. However, the alarm is not passed on to the hik-connect app, which is quite annoying. I tested all other alarms on the indoor station and none of them are passed on to the app. Is there some special setting i need ro do in the app? Do I need to delete and add the door station into the app so that it realizes the alarm settings of the station? I hope that you can help me. Thanks!