Illegal login and connection drops

[Rale]

Installed Hikvision ds-2cd2021g1-idw1 wireless camera connected to cable company Ubee router. I am constantly getting email messages

Illegal login
This is an automatically generated e-mail from your IPC.

EVENT TYPE: Illegal Login,login ip:
EVENT TIME: 2020-11-05,13:11:13
IPC NAME: IP CAMERA
IPC S/N: DS-2CD2021G1-IDW
besides this problem camera disconnects from the router from time to time and has to be manually restarted in order to obtain IP address

Thanks.
Rastko

 

[void]

Is it the same user name and ip address every time?

 

[Rale]

Yes it is, I strengthen the password with at least 8 characters. The IP address is local fixed.
Thanks.

 

[void]

No, meant login and ip from "Illegal Login" event.

 

[Rale]

No it changes from time to time.

 

[void]

Try to disable UPnP, Cloud P2P service, etc.

 

[void]

CHange default ports values too

 

[Rale]

Thanks, will do that for the weekend and will let you know!