IPC-B650Z Foggy Lens?

[ekkostar]

Hi,

So I got these cameras

IPC B650 Z

On set up and installation they have immediately developed foggy lens and condensation inside the glass. Great :-(

Is there a way to fix this ?

I understand there are ways to address the problem by opening up the camera but as it is brand new and appears to have a tamperproof sticker I would rather not.

Thanks

 

[Dan]

Hi @ekkostar

Sometimes there can be moisture trapped inside a camera when it is newly installed and this can condense in cold weather.

The best way to try and remove it is to take the camera down, bring it indoors, remove the MicroSD card cover, and then leave the open camera in a warm place (airing cupboard, radiator, etc...) for 24 hours.

After 24 hours the moisture trapped in the camera should have evaporated, you can then close up the MicroSD cover and reinstall the camera.

 

[ekkostar]

Hi Dan,

The micro SD is inside the camera housing. In order to get the front cover (1) off it needs to be unscrewed.

However, underneath it has a tamper seal on the seam of front and rear housing (1+7). So any unscrewing will tear the tamper seal.

I am guessing this would invalidate warranty.

 

[Dan]

I've never experienced a Hikvision camera that has a tamper seal, does the seal have Hikvision branding? It might have been stuck on by whoever supplied you the camera.

If the only way to access the MicroSD card slot is to unscrew the front of the camera then this definitely wouldn't void Hikvision's warranty because if it did it would make the MicroSD card slot unusable.

 

[ekkostar]

It has this sticker over the seam

 

[Dan]

Thanks @ekkostar

This is not a tamper seal, I can clearly see the label is already split in two.

This label is purely to help you align the lens cover when unscrewing and screwing back on.

 

[ekkostar]

Thanks Dan,

I noticed that on a zoomed photo but it was not so clear just looking at it.

So, you think I could just unmount the camera, unscrew the lens cover off and leave the two halves to dry near a radiator. That should resolve it pretty quick right.

Maybe add a few new desiccant bags in there as well to keep it from coming back?

Is it likely to be an ongoing problem?

Thanks

 

[Dan]

Yes, drying it out and possibly adding additional desiccant bags will prevent it from happening again.

If it does continue to happen regularly this could suggest that there is a fault with the camera's case that is letting moisture in, if the camera is within warranty you would need to speak with the supplier/seller about a warranty replacement.

 

[ekkostar]

Ok great, will order some desiccant bags.

For the schematics it looks like straightforward access to the inner of the lens cover. Hopefully, that's all that is needed.

The cameras are brand new so was a bit surprised this is how they are shipped?

 

[ekkostar]

Do you think adding a wipe of Rain X or ClearVue on the inside of the lens cover may help as well.

I guess that along with a full dry out and new desiccants will make it bombproof over it's expected life.

Cameras are not the sort of thing I wish to be continually removing and drying out otherwise.

 

[Dan]

Hi @ekkostar

Yes, a wipe of something like Rain X or ClearVue will reduce the chance of moisture collecting on the glass.

If there isn't a fault with the camera case then following all of the above steps should keep the camera protected for many years.

 

[ekkostar]

Quick update.

I took the cameras down, opened them up and gave them a good wipe down. Added a few new well placed silica bags for good measure.

I did not apply Clear Vue internally due to the sponge. Instead I applied it on the outside/weather facing side of the glass.

So far all camera's have been working a treat ever since.