Hik-Connect iPhone 14 Pro Max Camera Rotation Issue

[Angie]

I have the new iPhone 14 Pro Max device and whilst I can rotate the camera on the 'Live' Camera View, I can no longer play back any camera alerts and rotate the phone. This device works on rotation on every other App but the Hik Vision one so the system right now is completely useless and Hik Vision won't help me as i'm the 'end user'

 

[Phil]

Hi,

It's a known problem, hopefully Hikvision will resolve it soon:

Hik-Connect - Hik-Connect auto rotate to landscape no longer working properly

I've been using Hik-Connect v4.23.0.0610 on my Samsung S21 since January this year and prior to that I used Hik-Connect on a much older Samsung S7 Edge. Today, I noticed something has changed. Each morning I go into the Hik-Connect app and click on the button to "Stop" alerts to my mobile. So...

forum.use-ip.co.uk

 

[Angie]

Hi,

It's a known problem, hopefully Hikvision will resolve it soon:

Hik-Connect - Hik-Connect auto rotate to landscape no longer working properly

I've been using Hik-Connect v4.23.0.0610 on my Samsung S21 since January this year and prior to that I used Hik-Connect on a much older Samsung S7 Edge. Today, I noticed something has changed. Each morning I go into the Hik-Connect app and click on the button to "Stop" alerts to my mobile. So...

forum.use-ip.co.uk

Thanks for your reply and hope it's fixed very soon

 

[pat01]

Update fixed the issues See this post

 

[dbrewood]

I wish they'ed fix it on the iPad Mini, as on that you can only view alert notifications in landscape which is flipping annoying.