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Hi,
A customer emailed us today saying that he had bought a Milesight camera and was trying to add it to and manage it with Hikvision's IVMS-4200 software and said he was having problems getting the software to recognise his camera (even after he had used Smart Tools to give the camera the correct IP address and gateway address).
We tested this here in our office with AXIS, Milesight and Dahua cameras and they all appear to have the same issue and can't be added to 4200, whether you use the automatic search for device method or the manual adding method.
If anyone else has faced this problem but has eventually added a 3rd party camera successfully it would be very useful to us and other IVMS-4200 users if you could add to this thread your steps to adding an ONVIF camera.
A customer emailed us today saying that he had bought a Milesight camera and was trying to add it to and manage it with Hikvision's IVMS-4200 software and said he was having problems getting the software to recognise his camera (even after he had used Smart Tools to give the camera the correct IP address and gateway address).
We tested this here in our office with AXIS, Milesight and Dahua cameras and they all appear to have the same issue and can't be added to 4200, whether you use the automatic search for device method or the manual adding method.
If anyone else has faced this problem but has eventually added a 3rd party camera successfully it would be very useful to us and other IVMS-4200 users if you could add to this thread your steps to adding an ONVIF camera.