- Messages
- 336
- Points
- 28
Having downloaded it, I'm trying to install iVMS-4200 v3.2.0.10 over v3.1.1.9 manually in Windows 10 running in emulation on my Mac but I don't have a clue about Windows so I'm stuck at stage 1.
The installer says that the User Data Directory already exists and wants to clear the contents first. I say go ahead and it fails, telling me I need to clear it manually. So I go looking for this folder and can't see anything Hik related which calls itself Data Directory.
If anyone could tell me where to find it, I would be grateful. (Nor do I understand why it needs to be removed as the upgrade has the same user, the same devices, the same settings, same passwords, the same network and the same everything as the installed version.)
The installer says that the User Data Directory already exists and wants to clear the contents first. I say go ahead and it fails, telling me I need to clear it manually. So I go looking for this folder and can't see anything Hik related which calls itself Data Directory.
If anyone could tell me where to find it, I would be grateful. (Nor do I understand why it needs to be removed as the upgrade has the same user, the same devices, the same settings, same passwords, the same network and the same everything as the installed version.)