ivms 4200 vs install, no live view on android, recordings ok

[daveeeeeeee]

have been using 4200 pcnvr for ages but wanted to update to somthing newer

have installed on my W10 server the lastest version of storage recorder and streamer

client installed on main pc and works fine for live view and config etc

but i cannot get the Android app to live view, was fine before on pcnvr software

can access recordings ok

any ideas?

 

[Phil]

Are you using the Hik-Connect Android App?

 

[daveeeeeeee]

yes, i have tried it and its the same as ivms 4500

 

[Phil]

I haven't looked at this before.
How does it 'link'.
What settings are there in iVMS-4200 VS to say the Hik-Connect portal e.g. Platform Access; enabled; Network Settings, Gateway address, DNS, etc.
Have you found a manual for the software?
Does it refer/explain App access?

 

[daveeeeeeee]

thanks for answering but after spending soo much time trying to sort it out, i juts went back to pcnvr software, that works fine, 5 mins after install up and running no issues