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logging into hik-connect from IVMS

robh

New Member
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Hi
i installed IVMS (have done iVMS-4200V3.10.1.5_E & iVMS-4200V3.12.0.7_E) both have the same issue

when i click on icon for p2p or hik-connect at the top of IVMS comes up with the login page
i fill in user and password
and says "Inncorrect verifcation code" for the photo code number/letters

i have tryed another hik connect account also but i get the same error

i can use mobile app and log in online just fine
it is only from the Ivms4200 i get this problem

do i need to allow something in the windows firewall? or something

i have ran the software in admin mode also
 
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