I have recently had CCTV cameras (Hikvision) fitted along with installation of a Video Recorder and Screen. My build is 'V3.4.104, Build 190424' and there is no update available when clicking 'Check Update'. The Video Recorder works fine but I am having problems with the Hik-Connect App on my Android and Tablet .. i.e. when reviewing playback the stream just stops and starts via the App. Sometimes just watching the live stream on my mobile / tablet it does the same and the live view just stops and then a few seconds later catches up with itself. My Signal Strength and WiFi connection are both strong and BT have confirmed today that everything is connected correctly to my hub and there is no interference or over usage, so it is definitely not an internet issue.
Does anyone else have the same problem when using the Hik-Connect App and / or are there any recommendations to resolve this please? It is frustrating that I cannot view playback properly via my mobile phone especially when I am away from home.
Does anyone else have the same problem when using the Hik-Connect App and / or are there any recommendations to resolve this please? It is frustrating that I cannot view playback properly via my mobile phone especially when I am away from home.