Hik-Connect "Network unstable" error message for some of my cameras when on mobile data?

[jim gourlay]

Hi
When out and about with iPhone over 3,4 or 5 g whatever. I can access live feed over my back of house camera quickly and easily, the other two same camera models never load and the usual network unstable message after trying to load always comes up.Any ideas as to the reason.I am trying to view each camera singly so not like trying to load all at once
Jim

 

[David]

the other two same camera models never load and the usual network unstable message after trying to load always comes

I would reduce the video resolution on one of the 2 cameras to see if it worked over a remote connection.