Hi all,
We've just got some new HikVision DS-2CD2386G2-IU cameras, however there seems to be an issue with their compatibility with our DS-7216HUHI-K2 DVR. After adding the cameras to the unit the options suddenly disappeared in the DVR for the human and vehicle detection in events after showing for a short time. The DVR being one of the newer models to my understanding does support "human and vehicle files" as these options are always accessible in the GUI. I cannot seem to find any information on this? Any light on this would be greatly appreciated, thanks!
We've just got some new HikVision DS-2CD2386G2-IU cameras, however there seems to be an issue with their compatibility with our DS-7216HUHI-K2 DVR. After adding the cameras to the unit the options suddenly disappeared in the DVR for the human and vehicle detection in events after showing for a short time. The DVR being one of the newer models to my understanding does support "human and vehicle files" as these options are always accessible in the GUI. I cannot seem to find any information on this? Any light on this would be greatly appreciated, thanks!