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Door Entry New Firmware - Outdoor Station DS-KV6113-WPE1(C)

JB1970

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New firmware on the global site for DS-KV6113-WPE1(C) - 2.2.78_241012. No release notes as yet.
 
Hello,

yesterday I upgraded the doorbell from version 2.2.77 to 2.2.78 and since then I don't have the usual "Door is Unlocked" sound prompt when I send the unlock command. Same goes for when i swipe the mifare card.

From the settings I didn't find anything useful.

Changed language from Greek to English, and back again. no change.

The sound it makes when I use the card or send unlock command is the calling sound (like in telephones) and the only setting to modify this is in Video/Audio -> Audio Settings where I can just completely disable the sound or change the duration

Any ideas how to get the sound prompt in my language back?
 
I don't have the usual "Door is Unlocked" sound prompt when I send the unlock command. Same goes for when i swipe the mifare card.

From the settings I didn't find anything useful.
Check the settings in:

Configuration > Video/Audio > Audio

Check both the Unlock Prompt is turned on and whether you have Short or Prolonged Sound enabled:


Screenshot 2024-11-07 at 16.53.46.png


If it's already set correctly I'd try disabling Unlock Prompt, saving, re-enabling, saving.
 
Yep did all that. Also saved and resaved on short and prolonged.
Tested it as well. The calling sound it now makes is either short or longer.
Also rebooted twice.
 
Yep did all that. Also saved and resaved on short and prolonged.
Tested it as well. The calling sound it now makes is either short or longer.
Also rebooted twice.
Maybe a bug then and you'd have to downgrade. I use mine with the lock output set to 'Mechanical Doorbell' so cannot test.
 
Hi Vaie
I do not have the (C) of DS-KV6113WPE1 but the first version (A)
There is no similar setting for Unlock Prompt in Video/Audio settings but what I can see is that the equivalent SIP Audio Encoding is called Audio Encoding for the (A) version and the only option is G.711ulaw.
Can you try changing this setting by moving this G.711ulaw from third place upwards to first place?
I don't know if this is related with Greek language support and if this setting worked with your previous firmware
 
Hi Vaie
I do not have the (C) of DS-KV6113WPE1 but the first version (A)
There is no similar setting for Unlock Prompt in Video/Audio settings but what I can see is that the equivalent SIP Audio Encoding is called Audio Encoding for the (A) version and the only option is G.711ulaw.
Can you try changing this setting by moving this G.711ulaw from third place upwards to first place?
I don't know if this is related with Greek language support and if this setting worked with your previous firmware

I think that audio codec settings were in the release info.

I had the same idea as you did and it didn’t work. Tried other languages as well
 
You mean this is a new option with firmware 2.2.78 ??

Yes,
Quoting from firmware release info:

New Features
1. Support 8 KHz & 16 KHz audio sampling rate, add EQ algorithm to improve the audio
quality and support more audio format: G.711u, G.711a, Opus, AAC-LD, AAC-LC, G.726,
G.722.1
 
Yes,
Multiple times with different settings since this morning that I saw there was an issue
 
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