No ColorVu on DS-7608 after upgrade from DS-7604?

[lakelad]

I've recently changed from a Hikvision DS-7604NI-K1 to a DS-7608NI-K2 as I wanted to add more cameras.

However I cannot get ColorVu to work on the 8 camera 76 series k2, but it worked fine on the 4 camera 76 series k1.

Are there some settings I can look at for this (and which ones?), or is the newer K2 model not supportive of ColorVu? The cameras themselves have settings unchanged, I just added their IP's to the new NVR.

I can see there are some limitations with this NVR from the following post, not sure if this is reason for my issue though, Which is the Best Hikvision NVR for 8 Cameras?

 

[Dan]

Hi @lakelad

What exactly do you mean by "cannot get ColorVu to work"? Do you mean you are not getting a live view at all or are particular settings not working?

Were the ColorVu cameras you moved from the 7604NI-K1 plugged directly into the PoE ports on the NVR?

Could you share a screenshot of the camera management menu from the new 7608NI-K2?