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I’ve had a look at similar posts but don’t seem to see any solution to the problem.
I was trying to view some event playbacks even just looking through the days history on Hik-Connect and I get either of those 2 errors in the title and can’t view any playback video.
My NVR is not upto date with the latest due to the green screen issue but is one version below the latest and is a DS-7608NI-I2/8P 12MP 8 port. 4.51.025
I have 5 DS-2CD2387G2-LU 8MP. These are all on the latest firmware.
Yesterday I was able to view playback but today now I can’t.
Has anyone experienced the same issue and know how to resolve? I will do a reboot when I get home and see if that works but don’t want to have to rely on doing that all the time.
My only guess is the camera settings and fps etc may not be handled by the NVR but not 100% sure
I was trying to view some event playbacks even just looking through the days history on Hik-Connect and I get either of those 2 errors in the title and can’t view any playback video.
My NVR is not upto date with the latest due to the green screen issue but is one version below the latest and is a DS-7608NI-I2/8P 12MP 8 port. 4.51.025
I have 5 DS-2CD2387G2-LU 8MP. These are all on the latest firmware.
Yesterday I was able to view playback but today now I can’t.
Has anyone experienced the same issue and know how to resolve? I will do a reboot when I get home and see if that works but don’t want to have to rely on doing that all the time.
My only guess is the camera settings and fps etc may not be handled by the NVR but not 100% sure
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