NVR-4CH-H/4P english firmware language?

[viperas20]

Hello!





I have bought an NVR-4CH-H/4P Hilook security recorder.





It is work fine but I can not find an english language update. I found the latest firmware ont he internet but still polish language.


I found a webpage to download a firmware but was only the same, only with polish language....


I can only choose polish language on recorder.

Can not find a webpage where I can find a new english language update. I wrote to the seller and to the manufacturer. no answer...

Pls help me how can I load another language tot he recorder



Thank you Gabor

 

[Dan]

Hi @viperas20

I'm not sure if you will find an English language firmware for this model because as far as I am aware the NVR-4CH-H/4P was not designed for the UK market and was probably only meant for sale in mainland EU countries.

 

[viperas20]

Hi @viperas20

I'm not sure if you will find an English language firmware for this model because as far as I am aware the NVR-4CH-H/4P was not designed for the UK market and was probably only meant for sale in mainland EU countries.

ok thank you


But what does it means mainland EU countries? only polish? hungarian? czech? german? - no other countries language i can choose only polish?

But when i watching videos from HILOOK youtube....set up date, records etc I can see the same neu I have got at this model in english language.

at this video i have got the same menu


thx

Gabor

 

[Dan]

Hi @viperas20

We can only provide limited knowledge because we have never sold the HiLook products, but I can see on the Hikvision UK website that there is a similar 4-ch HiLook NVR model to the one you have but a different model number and likely a different firmware.

The model shown in the video is likely one of these different models that supports either an English Language or Multi-language firmware.

Googling around for your exact model, I've struggled to find any mention of this model which makes me think it is either a long obsolete model and/or an OEM/rebadged model that has been customized for a specific seller/region.

With very little information on your specific model available, we could only recommend that you try contacting the supplier who you got the NVR from and/or Hikvision support.

 

[viperas20]

Hi @viperas20

We can only provide limited knowledge because we have never sold the HiLook products, but I can see on the Hikvision UK website that there is a similar 4-ch HiLook NVR model to the one you have but a different model number and likely a different firmware.

The model shown in the video is likely one of these different models that supports either an English Language or Multi-language firmware.

Googling around for your exact model, I've struggled to find any mention of this model which makes me think it is either a long obsolete model and/or an OEM/rebadged model that has been customized for a specific seller/region.

With very little information on your specific model available, we could only recommend that you try contacting the supplier who you got the NVR from and/or Hikvision support.

thank you for your answer.


the problem is i found 4 websites and emails to Hilook.... support...help ect. I sent a mail to a website where I bought this item. i tell u : NO ANSWER.

but I dont know why? - but only they need to write- sorry no other language or other else answer....


thx

Gabor