NVR resetting after restart?

[amreltahan]

Whenever i restart the NVR i have to re-configure the events and select send email for each camera.

The other issue is one camera keeps disconnecting.
To make it work i have to disable PoE channel then restart the NVR then enable PoE channel and restart the NVR again.
This keeps happening every day.

Any idea how to resolve?

 

[Phil]

NVR model?

 

[amreltahan]

NVR model?

NVR DS-7608NI-Q1-8P​

 

[Phil]

We don't have that model in the UK market.

I've just spotted your other Post.
Did these problems begin only after the firmware update?

NVR DS-7608NI-Q1-8P firmware upgrade failed? [error OSCVG20-0x00100573]

I am trying to upgrade my NVR device, I am getting error OSCVG20-0x00100573 Current VersionV4.75.000 build 230620 Latest Version: V4.82.100 build 240606

www.use-ip.co.uk

 

[amreltahan]

We don't have that model in the UK market.

I've just spotted your other Post.
Did these problems begin only after the firmware update?

NVR DS-7608NI-Q1-8P firmware upgrade failed? [error OSCVG20-0x00100573]

I am trying to upgrade my NVR device, I am getting error OSCVG20-0x00100573 Current VersionV4.75.000 build 230620 Latest Version: V4.82.100 build 240606

www.use-ip.co.uk

Thanks for your prompt, actuality those are old issues not related to upgraded

 

[Phil]

The other issue is one camera keeps disconnecting.
To make it work i have to disable PoE channel then restart the NVR then enable PoE channel and restart the NVR again.
This keeps happening every day.

How many cameras do you have connected?
Is this problem camera a different camera model to other models connected?
Is it wired differently?
Are all using POE from the NVR?

 

[amreltahan]

How many cameras do you have connected?
Is this problem camera a different camera model to other models connected?
Is it wired differently?
Are all using POE from the NVR?

How many cameras do you have connected? 6
Is this problem camera a different camera model to other models connected? All connected camera are same model, one of them has this issue
Is it wired differently? No
Are all using POE from the NVR? yes.

i changed setting for the camera as following:
i changed port (NVR 8 port, connected only 6 camera) it works for 24 hours then again disconnected.
i disabled POE and restart NVR, it detect the camera and it works, after few hours again disconnected, i restarted NVR it works again

 

[BP2137]

Whenever i restart the NVR i have to re-configure the events and select send email for each camera.

The other issue is one camera keeps disconnecting.
To make it work i have to disable PoE channel then restart the NVR then enable PoE channel and restart the NVR again.
This keeps happening every day.

Any idea how to resolve?

Hi, I had a similar problem with another camera and found that my cable run was too long to the back shed for POE and resolved it by adding a power adaptor to the camera input. Maybe a similar issue for your camera drop out.

 

[amreltahan]

Hi, I had a similar problem with another camera and found that my cable run was too long to the back shed for POE and resolved it by adding a power adaptor to the camera input. Maybe a similar issue for your camera drop out.

i have other camera in a longer position and works fine

 

[Phil]

Have you tested with this camera temporarily connected to the NVR using a short, factory made, non screened, patch lead?
To rule out ANY issues due to the installed cable.

It may also be worth checking that all your devices are running the latest firmware; we just tend to do this first as a matter of course when fault-finding 'tricky' issues.