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OYN-X Colour Video Advanced Wi-Fi Intercom Kit

soorylfc

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After some advise if possible.

I have the OYN-X Colour Video Advanced Wi-Fi Intercom Kit installed at a house I have just moved into.
The system is set up and running via iaccess app
I can open the app on the phone, listen if the buzzer is pressed, open the gate, etc
It has a monitor in the house which rings when if the buzzer is pressed.
However, the issue is I get no notifications on the phone (Android and iPhone or iPad) if the buzzer is pressed.

Any advise ?

System is here

 
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