Natalie_Michelle
Member
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I had some security cameras fitted around three years ago. I have the Hik Connect app to view them. For over five months I’ve not been able to access playback whatsoever. I just get a black screen with ‘no record found’. I’ve seen numerous posts on Google regarding this & people have suggested changing the time format something about tech stuff that I don’t understand haha, but I’m literally the worst when it comes to technology. I’ve no clue what I’m doing or what any of it means. I’d be grateful for any help as what’s the point in having cameras if I have no way or accessing the footage?