Privacy mask type - which Hikvision camera models offer the mosaic privacy mask?

[tuil]

Is there any guide/rule how to know which cameras support (or will support in the near future) mosaic privacy mask? For example, DS-2CD2387G2-L(U) lists that it supports this feature. Do we need to check each camera individually? If camera currently does not support this feature, is there any chance that it will after the firmware update?

 

[Dan]

Hi @tuil

What camera models do you currently have that don't support the mosaic privacy mask?

 

[tuil]

Hi. Unfortunately, all my cameras do not support this handy feature.
DS-2CD2047G2-LU (C)
DS-2CD2347G2H-LIU
DS-2CD2346G2-I

 

[tuil]

Here is the print screen. Only black mask type option available.

 

[Dan]

Thanks @tuil

Which firmware versions are each of these 4 cameras currently running?

 

[tuil]

All of them are running V5.7.17_240606.

 

[alfaclvi]

Mosaic type Privacy Mask, is only for IPC-3 series

 

[Dan]

Hi @tuil @alfaclvi

I've spoken to Hikvision support about this to get clarification and they've said this:

"Only 8MP cams support the mosaic mode. There is a future plan to add the mosaic mode to 4MP cams, but no estimated due date yet."