I am at my wits end with my CCTV system. I am having a serious headache with my system. Having paid a pro £100 yesterday for 2 hours I now feel I’m actually no further forwards.
While my cameras now appear to record perfectly and the quality is far better, I now can’t playback videos at all from my NVR on any level. I can play them fine from my DVR which runs on the same 4G network. I can live stream 4 cameras on live view in Hik-Connect from the NVR in basic mode and all seem to work. 2 way audio work a treat.
I’m now left with a system which is rendered useless for me if I can’t playback via Hik-Connect. I had put it down the fact the images quality from cams was overloading the 4G. However I can’t even playback footage from my 2mp ANPR cam, which worked perfectly in every way prior to be looked at by the pro.
The guy noted some conflicts on the ports, I’ve emailed him this morning for advice as to if this is a router or network issues. But he wasn’t a 4g specialist and didn’t offer much in the way of advise at the time to resolve.
Does anyone who properly knows what they’re doing with this stuff offer remote support? As you can see I happy to pay for the right knowledge!
While my cameras now appear to record perfectly and the quality is far better, I now can’t playback videos at all from my NVR on any level. I can play them fine from my DVR which runs on the same 4G network. I can live stream 4 cameras on live view in Hik-Connect from the NVR in basic mode and all seem to work. 2 way audio work a treat.
I’m now left with a system which is rendered useless for me if I can’t playback via Hik-Connect. I had put it down the fact the images quality from cams was overloading the 4G. However I can’t even playback footage from my 2mp ANPR cam, which worked perfectly in every way prior to be looked at by the pro.
The guy noted some conflicts on the ports, I’ve emailed him this morning for advice as to if this is a router or network issues. But he wasn’t a 4g specialist and didn’t offer much in the way of advise at the time to resolve.
Does anyone who properly knows what they’re doing with this stuff offer remote support? As you can see I happy to pay for the right knowledge!
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