Setup camera lens position

[antony23]

Hi,
I just was installing today my first hikvision camera, model ds-2cd2346g2-iu (turret acusense).
But, maybe it's not so clear or maybe i'm stupid, but i really don't understand how i should point lens to my desired view.

I have to do it manually, that'is "phisically", rotating circle bracket and rotating the "ball", or i should/could do it via software?
I tried using web gui, and cannot PTZ live view (camera don't support function).

I'm really confused. Until today i used a cheap sim camera with PTZ control working...

 

[JB1970]

Hi,
I just was installing today my first hikvision camera, model ds-2cd2346g2-iu (turret acusense).
But, maybe it's not so clear or maybe i'm stupid, but i really don't understand how i should point lens to my desired view.

I have to do it manually, that'is "phisically", rotating circle bracket and rotating the "ball", or i should/could do it via software?
I tried using web gui, and cannot PTZ live view (camera don't support function).

I'm really confused. Until today i used a cheap sim camera with PTZ control working...

Yes it’s a fixed lens camera so you need to physically manipulate it into position.

 

[antony23]

Can't zoom via software?

 

[JB1970]

Can't zoom via software?

Of course not - it's a fixed camera with a fixed focal length lens. Zooming via software is digital zoom and does not affect what is recorded or the position of the camera.